Terms & Conditions

Using and navigating our site assumes your implicit and explicit acceptance and compliance with the below terms.


Present site’s content (including texts, graphics, pictures, logos, photographs and software) totally belongs to and consists intellectual property of, and it is protected by the relevant applicable Greek and International Legislation. Any copy, reproduction or replay of a part or the total of the above-mentioned material, without the written permission of the company, is strictly forbidden.

2. PERSONAL DATA - SECURITY fully guarantees its compliance with Hellenic Data Protection Authority’s rules, concerning visitors’ use of this site’s services.

More specifically, all the transactions take place under the strict fulfilment of the GDPR (ΕΕ) 2016/679, the Directive 2016/680, as well as the Greek Laws 4624/2019, 2472/1997, 3471/2006, 3917/2011, 4579/2018, 4070/2012 and 3783/2009, as they have been amended and are valid today.

Furthermore, our company is fully and continuously compliant with the total of the valid provisions of the National and European legislation, concerning e-commerce and remote sales and more specifically: the Directive 2000/31/ΕC, the Presidential Decree 131/2003, as well as the Greek Law 2251/1994, as it has been amended and is valid today. declares explicitly that it would never use your personal data in an illegal or immoral manner, concede or transfer, in any way or for any reason, to any third party, personal data and information of the users/visitors.

Based on the current Legislation, the customer/user has the right to request, at any time, his personal data’s final deletion from our e-shop’s archives.

It is noted that electronic orders’ submission may be as well done without the creation of an account.

By submitting data and information to our site, you undertake the full responsibility of their accuracy and legality, as well as their adequacy for any use or/and publication.

Our company, in order to be able to provide the best possible services’ quality to the customers, uses the service Skroutz Analytics, through which it shares anonymous statistics of use to, while all shared data are secured by the confidentiality policy of, which can be found in


Sometimes, it is possible that some products’ prices in our physical store are different than the ones in our e-shop. In case that a customer finds out – after their purchase – that a product they bought in our store has a lower price in our e-shop (or vice-versa), they cannot ask for a refund from our company, concerning the price difference and our company is not obliged to provide any refund for the above-mentioned reasons.

4. MODIFICATIONS reserves the right to modify or amend, at any time, the applicable for this site terms and conditions of use. Such modifications (amendments, additions or deletions in the terms and conditions, etc,) are valid straight after their notice, which may take place by all means, including, but not limited, the establishment of new terms and conditions of the site. The site’s use assumes your acceptance of the above-mentioned terms.

In addition, may – at any time - amend, suspend or interrupt, temporarily or permanently, any operating part of this site, including availability, photo, description, price or allocation method of any product or service.

5. LIMITATION OF LIABILITY, hosting hyperlinks to other sites, does NOT undertake any responsibility concerning their security policies or the manner these sites manage their e-visitors. has endeavored to accurately illustrate the selling products, using photographs, descriptions and special remarks. Moreover, it is possible that there are errors (typo, numerical, pictural) on this site., its employees or other representatives, are not responsible in any case, under whichever conditions, for any resulted, incidental, indirect, special compensations or money penalties, including, but not limited, loss of profits, interruption of company’s operation, loss of information, data or clientele, property damage or loss, as well as any other third party’s claim that may result from or relating to the illegal use, copy or exposure of this site or its content or any other hyperlinked site, regardless of cosmoptical’s relevant information, knowledge or obligation of such a possibility’s knowledge.

The Company is discharged from its obligations and liabilities relating to a real defect or absence of a declared product property if it has previously informed the customer in detail about the product’s condition. Furthermore, in such cases, the Company does not provide a commercial guarantee.

6. AUTHENTICITY GUARANTEE, as a retail and official representative of the brands whose products are sold via the site, guarantees their 100% AUTHENTICITY, which is also assured by the relevant certificates, guarantees and packages that accompany the products.

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